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  • Frequently Asked Questions

    Repelz-It Stay Clean Technology

    Think of your favorite non-stick pan. That's what Repelz-It does for our beds and outerwear. 

    Repelz-It Nano Protection is embedded deep into the fabric, making the surface of our beds and outerwear water and stain resistant. Dirt and other “sticky” messes just slide right off, making cleaning a quick job.

    Repelz-It prevents dirt and other tough "stuff" from sticking to the fabric, which keeps Repelz-It pet products looking and smelling clean.

    The most common pet odor - "doggie smell" or wet dog smell - is not produced by the animal but by the bacteria that attacks the natural oil in the animal’s coat. When this oil is transferred to a bed or jacket, the fabric itself acts as breeding ground for bacteria. Repelz-It Nano Protection contains a bacteriostatic that reduces the growth and spread of odor causing bacteria. Less bacteria, less odor.

    No amount of protection is worth it if it’s not safe. Perfluorooctanoic acid (PFOA) and perfluorooctane sulphonate (PFOS) are suspected carcinogens found in other stay-clean fabric finishes. Repelz-It Nano Protection is PFOA and PFOS free. Our products are non-toxic, pet- and people-safe, and environmentally friendly.

    Repelz-It products are water-resistant, not waterproof. Any liquid sprayed or spilled on a fabric protected by Repelz-It will simply bead away. Persistent submersion will penetrate the fabric.

    D.GS fabrics using Repelz-It can be machine washed and dried. Because these fabrics don’t get as dirty and smelly as regular fabrics, you
 don’t have to wash these pet products as often. Use a small amount of regular detergent and be sure not to use bleach, fabric softeners, or dryer sheets, as these will ruin the Repelz-It finish.

    Our bed liners and fill cannot be washed,
 but should be shaken out and aired.

    Repelz-It Technology is impregnated into the fabric, meaning it won’t come off or wear away with use. Repelz-It Nano Protection can remain functional up to 50 washing cycles. Fabrics with Repelz-It retain their soft, natural feel and are 100% breathable.

    D.GS products using Repelz-It Technology are 100% guaranteed to be easier to keep cleaner than any other similar pet product you’ve owned in the past.

    Meteor Reflective Technology

    No, it doesn't glow in the dark in the traditional sense like a Halloween skeleton or children's stickers. Meteor reflects light back to the source, giving the appearance of glowing.

    Have you ever shined a flashlight at a dog or cat and been greeted with glowing yellow-green eyes? That's called Eye Shine (or retroreflection), and it is the basic idea behind Meteor Reflective Technology.

    Dirty Dog Wicking Technology

    The secret of our Dirty Dog Doormat is the special blend of fibers we use. Our original Dirty dog Doormats are made of an 80/20 blend of polyester and polyamide.

    We don't cut corners or try and get away with cheaper alternatives. Nothing soaks up the mess like our blend so we don't use anything but our blend.

    The Dirty Dog Doormat is going to get dirty. It's expected. Feet and paws, day and night - it's inevitable that you need to was it. That's why we've made the Dirty Dog Doormat machine washable. 

    Our small, medium, and large sizes can be washed in any home or apartment washer. The size of the runners require a higher capacity machine, so if in doubt of the capacity of your at home machine, opt for a laundromat high capacity machine that can fit the runner with room to spare. 

    Machine wash separately in cold water. Use a gentle detergent and never use bleach or fabric softener. Hang to dry. Do not machine dry or use an iron. 

    We get it. Our Dirty dog Doormats hold on to moisture really well. Almost too well. It can take almost 48 hours to dry if not placed in the sun.

    Using two spin cycles can help speed up the process.

    Hang flat in direct sun.

    Chill Kuzzi Far Infra-Red Technology

    Far Infra-red Radiation (FIR) is a type of electromagnetic radiation with wavelengths longer than visible light, but shorter than microwaves. It's part of the natural energy emitted by the sun and is often used in technologies like infrared saunas, therapeutic devices, and some human and pet products to promote calming and healing.

    No, Far Infra-red Radiation (FIR) is not dangerous when used properly. FIR is a gentle form of heat that penetrates deeper into tissues without causing harm. In fact, FIR is commonly used in therapeutic settings for both humans and pets to support muscle relaxation, improve circulation, and provide soothing warmth.

    Far Infra-red Radiation (FIR) does not cause burns or damage to the skin or fur. Unlike ultraviolet (UV) radiation, which can harm living tissues, FIR provides safe, non-invasive warmth. Many caninetherapies use FIR to offer gentle heating without risk to your dog's coat or skin.

    Yes, the blanket and removeable cover are machine washable 20 to 30 times before losing some Far-Infra-red Radiation-reflecting efficacy.

    The blankets and removeable covers will remain effective for 20 to 30 washes so feel free to wash with mild detergent as needed.

    When used as directed, Far Infra-red Radiation (FIR) has no known harmful side effects. However, it is always a good idea to monitor your dog for any signs of discomfort or overheating when using FIR-related products, especially in pets with medical conditions or heat sensitivity.

    While Far Infra-red Radiation (FIR) does produce heat, it’s a bit different from the regular heat you might experience from a traditional heat source like a heater or a blanket. FIR is a type of radiant energy, meaning it penetrates deeper into the skin and tissues without warming the surrounding air. FIR provides a more targeted, gentle warmth that reaches below the surface, making it an effective tool in therapeutic and wellness applications for both pets and humans.

    While regular heat sources can provide comfort and warmth, Far Infra-red Radiation (FIR)is often preferred for therapeutic purposes because it heats more deeply and evenly. FIR can be more soothing for sore muscles and joints, making it particularly beneficial for pets with arthritis or mobility issues. Regular heat can sometimes be too harsh or may not provide the same level of relief.

    Far Infra-red Radiation (FIR)doesn't necessarily feel "hotter" on the skin because it doesn't heat the air around it. Instead, it warms from within, providing a milder but more penetrating heat. This makes it more comfortable for prolonged use, reducing the risk of burns or overheating.

    Far Infra-red Radiation (FIR) produces gentle heat, but like any source of warmth, it’s important to ensure your dog doesn't become overheated. Always supervise your pet while using FIR-based products, especially during warmer weather or if your dog is prone to overheating.

    Yes, Far Infra-red Radiation (FIR) products are generally safe for long-term use as long as you follow the manufacturer's guidelines. However, if you have any concerns about your dog's health or how they respond to FIR, it's always best to consult with your veterinarian.

    Far Infra-red Radiation (FIR) is safe for both humans and pets. Since it provides a natural form of heat similar to sunlight but without the harmful effects of UV rays, there is no risk to family members who might come into contact with FIR products designed for pets.

    Itchy Witchy Nano-Encapsulation Technology

    Smart nano capsules are tiny, invisible particles made of a bio-reactive polymer embedded in our cushion pad and blanket fabrics. These capsules are filled with essential oils, and they release their contents when activated by friction, such as when your dog moves or rubs against the fabric. The released oils can help soothe itchy skin and fight underlying causes like candida.

    The smart nano capsules release a blend of essential oils specifically chosen for their anti-fungal, anti-inflammatory, and soothing properties. These oils help combat the discomfort caused by skin conditions like candida, reducing itchiness and promoting healthier skin.

    The essential oils in our nano capsules are selected for their soothing and antifungal properties. The special formulation includes cinnamon (to combat fungal infections like candida), basil and lavender (for soothing irritated skin), and fractionated coconut (for calming and reducing inflammation).

    Yes, the essential oils are specifically chosen for their safety and efficacy. They are used in concentrations that are safe for dogs and are gradually released, ensuring your dog gets the benefit without overwhelming exposure. However, if your dog has known sensitivities to certain essential oils, consult your vet before use.

    The nano capsules are designed to release their essential oils through friction. When your dog lies down, moves, or rubs against the fabric, the capsules slowly release the oils, allowing continuous and gentle relief for your dog’s itchy skin.

    The lifespan of the smart nano capsules depends on the frequency of use and how much friction is applied. Typically, the capsules are designed to last for several months of regular use before the oils are depleted. After that, the bed or blanket can still be used for comfort, even if the oils have been fully released.

    Once the nano capsules are fully released, the bed or blanket will no longer dispense essential oils, but it will still function as a high-quality bed or blanket for your dog. Depending on your dog's needs, you may want to replace the product to continue receiving the skin-soothing benefits.

    Yes, our beds and blankets are machine washable and remain effective for at least 20 washes. However, more frequent washing may reduce the efficacy of the smart nano capsules, as they are gradually released with friction and some may break during the washing process. Follow the care instructions carefully to prolong the life of the product.

    To maximize the benefits of the nano capsules, it’s best to wash the bed or blanket only when necessary. Spot cleaning can help preserve the capsules longer, but when a full wash is needed, follow the care guidelines to avoid breaking too many capsules at once.

    Yes, while the essential oils are chosen for their antifungal properties, they also provide general soothing effects for many skin irritations, including allergies, dry skin, and minor rashes. Always consult your vet if your dog has a specific skin condition.

    No, the essential oils are released in small, controlled amounts, so your dog will not have an overwhelming scent. The fragrance will be mild and pleasant, just enough to provide a calming effect without being too noticeable.

    The product is designed with hypoallergenic materials and the essential oils are in safe concentrations. However, if your dog has known sensitivities to any essential oils or certain fabrics, it’s recommended to consult with your veterinarian before use.

    Yes, the essential oils in the nano capsules, particularly cinnamon oil, are effective against fungal infections like candida, which is a type of yeast infection. This makes the bed or blanket a helpful tool in managing and alleviating the symptoms of yeast infections on your dog’s skin.

    Side effects are rare, but as with any new product, monitor your dog for any signs of irritation, allergic reactions, or discomfort. If your dog has a known sensitivity to essential oils or develops any unusual symptoms, discontinue use and consult your vet.

    Candida is a fungal infection that can cause itchy, irritated skin. The essential oils in our smart nano capsules, such as cinnamon oil, have antifungal properties that help fight the infection while also soothing the skin and reducing itchiness.

    Yes, the bed and blanket are safe for puppies, but it’s important to monitor young dogs closely. If your puppy has particularly sensitive skin or is prone to allergies, consult your vet before introducing essential oils into their environment.

    While the essential oils are safe in the concentrations used, it’s always best to discourage your dog from licking the fabric excessively. Ingesting large amounts of essential oils could cause gastrointestinal upset. If you notice excessive licking, it may be a sign of an underlying issue that should be addressed with your vet.